One Little C Healthy Snacks

One Little.c Shipping Policy

Shipping Fees and Services

Shipping fees for West Malaysia is from RM5.80 & above; From RM13.80 to Sarawak and RM15.90 for Sabah. All order will charge based on weight (WM) and volumetric (EM). Please calculate your shipping fee through adding the product to cart before placing order. For international orders, shipping fees will be charged accordingly. All shipping services used by onelittlec.com provides a tracking number and full insurance.

*All shipping charges is fully based on courier’s charge rate. There will be no free shipping above any order unless we offer exclusive shipping promotion for certain events.

Delivery Time

If your order doesn’t include any backorder; please allow up to 5-7 working days (not including weekends or holidays) for your parcels to arrive.
If there is any backorder in your order, we will be shipping out once everything is re-stock. Processing time is required so that we can review your order information, process and prepare it for shipping.

Returned To Sender Packages

If your package is not successfully delivered and is sent back to ONE LITTLE.C by the courier, we will contact you to provide the option of reshipment. Reshipment will be charged accordingly. The original shipping fee is not refundable.

Missing Or Lost Package

If the tracking information states that your package was delivered, but you have not received it yet, we suggest taking the following steps:

  1. Other than yourself, who could have received the package?
  2. Do you live with family or roommates?
  3. Do you have neighbours or a doorman? Please ask them if they received the package.
  4. Was the package signed for? If so, do you recognise the name? Please ask them if they received the package.
  5. Do you have a back or side door? Maybe you have a mailbox, mail room, or receiving office? If so, the package may be there.
  6. Do you know your mail man or woman? If so, please ask them to confirm when and where the package was delivered.

Under the circumstances that you are still unable to locate your package, kindly email us at Onelittle.c90@gmail.com for further assistance.